Meaningful Public Engagement

APA Northern New England Chapter


Friday, June 8, 2018
1 p.m. - 2:30 p.m. EDT

CM | 1.50

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Public engagement is a vital component of any planning project. As online tools become more sophisticated and accessible, planners are starting to use them in greater numbers to help them reach their communities more effectively. But, how do you know which ones to use when and how do you account for all the nuances of projects and locations? Drawing from case studies, and hundreds of collective years of experience, this session will focus on key principles that lead to successful online engagement. Topics will include: Choosing the Right Tools at the Right Time in the Planning Process; Setting Goals, Measuring for Success and Responding Accordingly; Dealing with Outrage, Trolling and Other Over-Anticipated Issues; Meeting Language Needs in the Community; Merging online and In-Person Engagement Efforts. We will conclude with an introduction of the 10 Commandments of Online Engagement for Planners. Attendees will leave with this resource as a steady reminder of what we've seen work – and fail – in the online space.

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Sandrine Thibault, AICP

Confirmed Speaker

Sandrine has newly joined as Project Manager in the Campus Planning Division of the Science and Parliamentary Infrastructure Branch of Public Services and Procurement Canada. She is excited to now use her expertise to improvement the experience of Canadians as they visit the nation's capital. Before joining the Canadian ... Read More

Amanda Nagl

Confirmed Speaker

Amanda Nagl has led community conversations and engagement efforts in three of Colorado's front-range cities as a professional problem solver, in local government, for almost 20 years. Her work now is to assist governments in the creation of consistent, comprehensive community engagement strategies, utilizing online tools as a mechanism ... Read More

Jeremy Shackett

Confirmed Speaker

Jeremy Shackett is an Engagement Strategist in Bang the Table’s Boulder, CO office. Jeremy holds a BA in Urban Planning from the University of Illinois at Urbana-Champaign. Through his development of a mobile community engagement app, Gymnasium, he was a speaker and finalist in the American Planning Association’s ... Read More

Contact Info

Christine Dersi,